Sie ist nicht nur Bahn-, sondern auch Kommunikationsexpertin. In ihrem ersten Job in der Bahnbranche führte Nicole Knapp bei der S-Bahn Berlin Kundenbefragungen durch. „Ich bin bewusst früh Mutter geworden, hatte zwei Kinder und brauchte neben dem Studium noch einen Job“, sagt die Geschäftsführerin für den Eisenbahnbereich beim Verband Deutscher Verkehrsunternehmen (VDV) im Gespräch mit Tagesspiegel Background.
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Auch Krisenkommunikation kann Spaß machen
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