Wenn eine Notfallmeldung im Mission
Control Center (MCC) eingeht, muss es vor allem schnell gehen. Dann sind für
ein Unternehmen lebenswichtige Systeme ausgefallen und der Betrieb steht still.
Es sind Produktionsstörungen, die schnell Millionen Euro kosten
können. Für Constanze Jansen,
die das MCC des Software-Herstellers SAP im baden-württembergischen Walldorf
leitet, ist in dieser Situation höchste Eile geboten.
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