Deutsche Bahn : Semmi spricht für die Deutsche Bahn

Vielen Menschen geht die Digitalisierung der Deutschen Bahn zu langsam. Zum Beispiel, weil Reisende nach wie vor Papierformulare ausfüllen müssen, um bei Verspätungen einen Teil ihres Geldes zurückzubekommen. Das führt bei Kunden zu Frust und Ärger. An digitalen Entschädigungsanträgen werde mit Hochdruck gearbeitet, hat die Bahn jedoch vor einiger Zeit versprochen. 

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